First Fed to close downtown location
The existing ATM will remain at the downtown location for use by customers serviced by the bank, even after the city acquires the property.
With recently announced news of the sale of First Federal Community Bank’s downtown Dover office to the City of Dover for municipal space, Trent Troyer, president and CEO of First Federal Community Bank and FFD Financial Corporation, looks to a future with long-term growth for its customers and the bank in the region.
“When we were first approached by the City of Dover administration about a possible purchase of our property for city offices, our board of directors and management used this opportunity for analysis of customer trends and to reflect on our long-term plans for continued growth and providing superior service to our customers,” Troyer said. “As a strong supporter of our local communities, we look to this transition as one way to continue our partnership with the city and continued investment in our hometown. After all, when First Federal was founded in 1898, we were then known as the Dover Building and Loan Company of Canal Dover.”
Customers will be able to continue using the downtown Dover office until the closure process is complete, which is anticipated to be in late October or early November. Plans are underway to assist with increased customer traffic at the other two Dover locations.
“We are relocating the existing downtown Dover employees to First Federal’s two nearby locations in Dover at 902 Boulevard and 141 W. Ohio Ave. Additionally, we are completely renovating and modernizing the Boulevard branch,” Troyer said.
The existing ATM will remain at the downtown location for use by customers serviced by the bank, even after the city acquires the property. All seven other First Federal locations and the digital banking channels will continue to be available.
“This accommodation to the City of Dover is bittersweet for us. We could not be more excited that this iconic building in downtown will be the symbol of our city center. We are proud to say that First Federal is strong, stable and secure, as we were recently announced as the top community bank in Ohio and 19th nationwide by American Banker,” Troyer said. “Our customer base is growing. We continue to make investments that create a positive experience for those we serve including a new office under construction, which will open later this summer in Mount Hope. Our customers can rest assured that the familiar faces you know and the great service you’ve received from staff will continue.”