HEAP Winter Crisis Program is extended
In response to the COVID-19 virus, the HEAP Winter Crisis Program has been extended until May 1.
With the health and well-being of its customers, staff and communities being the highest priority, Kno-Ho-Co-Ashland will no longer conduct face-to-face appointments for the Winter Crisis Program, the Percentage of Income Payment Plan Plus or its Emergency Services Programs until further notice.
The Winter Crisis benefit amounts are as follows: PUCO-regulated gas or electric customers may receive a benefit of up to $175. Nonregulated electric or gas (co-ops) may receive a benefit amount up to $750. Income-eligible bulk fuel customers may receive up to $550 for wood or coal, and up to $900 is available for bulk fuel propane/bottled gas and fuel oil consumers. Benefits are allowed once per heating season.
KHCA will conduct the application process via a mail, drop-off and phone-interview process. Call the office at 330-674-6479 for instructions on how to begin this process.